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Not able to retrieve Data from History server to 800xa
Dear,
In one of our project we are using 800xa 6.0.1 with 800xa history, In that we are facing issue, Where as I am able to Retreive data only for past 6-7 days not more than that, I checked the History data in history server through Vtrin and Data is avaialable in history server for past 2 months.
And also I observed 2 alarms related to History Sync Service, Can you please suggets what may be the issue? Please find the attached Alarm Screenshot.
Now History data is Available in History for Past 2 months but only 7 days data can be seen in History Display,I suspect only DCN Data is getting retrived in 800xa Trend display, Not the History Server Data.
Can anyone Suggest what may be the issue or Configuration need to be done to complete the job successfully.
