License error on 800xa 6.1 w Sentinel expired
Hello ... I have a problem entering a newly acquired license for an upgrade from a system 800x to 6.0.3 to 6.1. Despite the product being properly licensed, every so often the license error message appears. In the previous system the license included Sentinel but in the update the client decided not to update Sentinel. This error is indicated in the License Status View, however ABB Vendor indicated that the fact that Sentinel is expired should not generate the license error message, and that was all the help I received from the vendor. Is this a known issue with the 800x to 6.1 license and is there a solution? Thank you
Insert the URL that your highlighted text will link to.
Copy the video's "embed" tag into Embedded Video below.