Answer question
Controller Log doesn't show Controller Details
Hi,
I am trying to get the Controller details like CPU model and PR version for C01 Primary Unit here at a customer site; however, the Controller log doesn't mention these details for the Primary Unit. I know I can check the Baseplate of the C01 Primary for these details, but those details could be misleading as the controller might have been changed or swapped at site and no reliable history exists for that. The system here is 800xA 5.1, and the controller is PM866.
Is there any other way I can confirm the Controller Details? Is there any way to refresh the Primary unit log to get these details? The latest set of controller logs is attached for reference (please note that the backup unit is currently in fault, co for the backup unit, controller log is empty).
Any help would be highly appreciated.
Thank you
Best regards
Abhi
I am trying to get the Controller details like CPU model and PR version for C01 Primary Unit here at a customer site; however, the Controller log doesn't mention these details for the Primary Unit. I know I can check the Baseplate of the C01 Primary for these details, but those details could be misleading as the controller might have been changed or swapped at site and no reliable history exists for that. The system here is 800xA 5.1, and the controller is PM866.
Is there any other way I can confirm the Controller Details? Is there any way to refresh the Primary unit log to get these details? The latest set of controller logs is attached for reference (please note that the backup unit is currently in fault, co for the backup unit, controller log is empty).
Any help would be highly appreciated.
Thank you
Best regards
Abhi
