800xA Event List not showing events more than 2 to 4 hours
we have installed 800xA system version 188.8.131.52. All services related to system are running but we have problem when we open event list that not show events more then 2 to 4 hours. even we tired to increase alarm manager capacity from 10K to 50K but we observe same results afetr change.
System event & process alarms are ok and showing older record but only events have issue.
we tired to do cold restart of event storage service by deleting and recreating but that not work for us.
Any suggestion and support will be highly appreciated.
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