PM864 intentionally stopped.
One customer contacted me about an PM864 (non-redundant configuration) controller error. It was obligated to restart the controller after the unknown failure.
The main message included in the controller log is:
4104 irq err
This PM has been intentionally stopped.
- CPU stall timer has expired (Acknowledged)
- Manual shutdown was requested, error code : 4104
Press init button or remove power to restart...
The Control Builder M version is 5.0.1 and the PM864 firmware version is 5.0.1/2 (Build 5.0.1005.4). The customer already changed the controller hardware (CPU and baseplate) and that failure reappears.
I attached the controller log, data from System Diagnostics, data about firmware (controller and CIs) and Task Overview data from Contro Builder M.
Thanks everyone for the attention.
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