Some Alarms can not be acknowledged (SV6.0.3) / MOD300 Connect
Since some days we have problems to acknowledge some alarms, when it happens the alarm keeps in alarm list and alarm line and dont let acknowledge it. We have already reviewed the alarm configuration in the loop when it happens, but in this configuration there are no problems.
I looked in the Events and Acknowledges applogs in Event Collector Service, but i got this message in the applogs:
2018-02-23 09:11:39:306#783, GAL-PRICSMOD1, AdvAeEventCollector, PID: 26164, Thread: 23596
Event Collector Server, Error, level = 1, Tag = Event Collector_GAL_PRICSMOD1
CEventCollectorServer::InterceptEvents - InterceptEvents, Event Discarded, no object association for event nr 0
What other configuration or log we should review for correct this problem of acknowledge alarm(s)?
and why those applogs (Events and Aknowledges) don't work?
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