Smart Client Connection Problem
I have configured Smartclient server, provider & Client according to the Installation & Configuration manual.
But when I open Smart Client Desktop. I'm not able to browse any structures or find the 800xa system. Are there any further settings to be done to find the 800xa system or structures in the SM Desktop.
In Data Provider, APS Manager service is in serice state.
ABB Supervision Manager is working fine with green status.
ADS STAT is also showing the provider details.
Everything is connected properly but not able to see or browse any 800xa System/strucuters.
Could anyone say still any more configuration are to be done apart from the Manuals to get SM desktop connected to 800xA System or to browse Structures.
Thanks in advance.
Which 800xA System Version you are using? Which SC version you are using?
If you are using SV 5.1 RevA or SV 5.1 FP1,then SC-PG2 interfaces 800xA Base TC's must be installed.(ABB 800xA Base 5.1.0 RU1k TC4 are available inside the SC media)
I hope it solves your problem.
What is the data provider name you have given while installing the SC software?
If the data provider name is more than 32 char,then you might face this problem.It was the known issue.I hope it got fixed in SC 2.2 RevC.
If you couldn't manage to fix the issue,please contact your regional support center for the assistance.