Operator station Get Freezes
operator stations are getting freezes, then I have to re-start it, This problem is increasing day by day from last 3-4 months.
messages during the problem:
Error calling up graphic aspect
The problem is likely caused by some missing graphic element or control.
Error creating ActiveX. HRESULTS=ox800ac353.
Could you please provide a bit more of information!
VB6 or PG2 graphic?
Because you use Advant Connectivity it may be that in some faceplates or object displays still VB6 grafic is in use even if you use PG6 in your displays?
Can you reproduce this error by open a display or calling an object?
Have you checked in the display tool (for VB6) if aspects need to be deployed?
Have you checked your displays in the reference tool (PG2) for missing references?
I'm suspecting a hardware problem in the operator pc's.
I would check you hard drive for problems. Check the Windows system event log to see if there are hard drive related events in there. Also open up the pc case and check the capacitors on the motherboard for leakage (the top can be blown open with black/brown muck coming out of it)
Normally, error message like this indicate a problem with the graphic, but the station should be able to continue working.
How many stations are affected ?
if only one workstation is affected then you likely have some fault in your installed software or a pending disk failure on that machine. Check for disk errors and verify the installed software versions. The simplest solution may be to simply rebuild the machine from an image backup.
If multiple workstations are affected ...
What version of 800xA are you running ?
How many stations ? Eg. All, some, servers only, workstations only ?
What additional features and connectivities are you running ?
Is this a paper machine QCS ?
Is it the same graphic(s) that causes the problem every time ?
Is there any other non ABB software installed on your sustem ?
Are your windows patches and anti virus definitions up to date with the latest qualified software ?