Unexpected Internal C-Tree(R) Error # 215
Hi, I am working on project in Freelance 2013 SP1. But if I am trying to open my project file .PRO, it showing Unexpected Internal C-Tree(R) Error # 215 (uerr_cod=0) . So i am not able to open my project file. Even I tried to open .BAK file in form of .PRO but it also not happening. Please give me information about this error , What it exactly means and how can I avoid it..?
For Reference Please Refer Attachment..
Thanks in Advance.....
A C-tree error is an error by the project-database itself (.pro-file)
The User cannot open the project and receive an indication to delete the project.
# do not use this wrong project anymore and use a backup project file (.pro file or import of an .csv-file). Be aware, that in both cases, all the stations and specifically the controller will indicate "version error". Then all the stations should be loaded with "load whole station"
Root Cause Analysis :
For the related issue "C-tree error", R&D could check for a possible root cause.
If you agree this procedure, please provide the following Diagnostic data :
# the wrong project with all the files ( PRO / BAK / LOG-files)
# the windows event log from the CBF PC (with .evtx extension for Application-log and system-log)
# Can you explain what happened before the project was unusable ?
# If CBF crashed, please provide the date/time when the CBF application crashed.
And send the data to the following Supportline address
E-Mail address : DE-IACT-L3-Supportline@abb.com
E-Mail subject : AKS-issue - Unexpected Internal C-Tree(R) Error # 215 -