ReportScheduler does not Output to Printer
When the Reportscheduler is set up to go the printer, it says "Output successfull" but nothing prints.
I verified that:
1. The printer can print other commands, ie wordpad
2. The printer is set as the default on the computer running the report
Any troubleshooting I can test?
Answers
Certain versions of the Scheduler in 800xA have had issues when trying to combine functions in the Action Aspect, ie., have "Save to History", "Printer" & "Email" all selected in the same Action Aspect. Providing a copy of your Action Aspect, (screenshot), and the version information for 800xA may be helpful.
For Troubleshooting, I would suggest creating a simple Test Report, (if using Excel, enter "hello world" in a cell). Then test the report with singular options selected, such as "Export Paths" or "Printer" only. Also you can test the Action Aspect by right-clicking on the Aspect name and selecting "Test Action". This process will eliminate any of the actual Scheduler functions from being run. Finally, there are two files on the C:\ drive that contain information about the operation of the Action Aspect and the Scheduling Definition Aspect, "ABBActions.log" & "ABBScheduler.log". Depending of the version, these are located in different folders. These can be examined for any issues.
Regards,
Geof Ledin
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