800xA IM History object - error connecting to server
I'm running 800xA v4.1 ru11 (2xAS/CS + IMS). I had to re-install IMS sever from scratch (OS, 800xA, postinstall, rollups etc). After adding the server to the system everything looks fine - all services are running as expected. Clean, new database has been created, as I don't have any need for old data. I have re-mapped existing log configurations (in the library) to use History service group running on new IMS server which went fine (0 errors reconfiguring existing logs)
However, when I try to browse for IMS logs (node struct->IMS node->IT History Service->IT History object), as soon as I click on "Inform IT History log list" aspect there is a message "Error connecting to server" at the botom of the window.
If I press the "Update log list" button I get a message "Invalid operation click HERE for more information". Clicking on it produces popup window with the message: The following error have occured: - Server error: (0)
I have seen this same issue. I really dont know how I fixed it, but I synchronised the logs, deleted all the user tag names and checked the log names and booted the server again a few times. Eventually everything came right.
If anyone can give a better answer that would be great
Verify .NET and IIS are properly installed and at expected version.
Refer to 3rd party SW document 3BUA00500 RevG which is NOT the latest.
This link will work inside ABB intranet:
The aspect(s) you have problems with depend on IIS and .NET. These components need to be installed in correct order, IIS first then .NET on top. If these were swapped by accident, you can often salvage by forcing .NET to re-register in IIS with the following command:
tcpview.exe from www.sysinternals.com can also be used to verify that workplace is able to connected successfully to the IIS at port 80.
An incorrect proxy setting may send request on a detour, be sure to exclude the IM's IP address from proxy if used.
Don't hesitate to contact your regional ABB support center for help with resolving this problem.