AC415 ESD ALARM - Alarm of Few Tags SideA and SideB have different time stamp
We have AC415 Controller and xA 4.1 in frontend.
While loop checking of existing logic we found that alarms of few emergency signal switches getting stamped with different time interval from both SideA and Side B.
please find attached screenshot for your reference.(Tag- 160HS0011 in screenshot)
There was time difference between both side controllers of 3 sec Approx.
We manually set time and reduced it to (250ms Approx)
anybody had faced such issues ?
Lack of high precision sync (<5ms)?
In older firmware high precision sync task (CXLT130) may abort and reduce sync to normal precision (<1s)
Check your controller firmware version and clock master's existence.
Local support can help you with this. Eg list what firmware is corrected.