800xA PG2 graphic callup time in workplace with quad screen (1x4) too slow
In 800xA System version 5.1 with feature pack 1 we have some operator workplaces with two screen and some with four screens. The callup times in the two screen places are good and acceptable. But for the workplaces with four screens the time to get the static part of a graphic display is nearly two time as long. The update of the dynamic information is as good as in the other workplaces. What is even more disturbing is that also the callup of the faceplates is too slow. We have checked configuration of graphic adapters. All clients use NVIDIA Quadro 600 with same graphic driver, just the clients in question have two of them. If we simply turn off (from the graphic card settings) two monitors, no matter wich ones, the speed is equal to the other workplaces.
Please, can anybody help on this problem?
Thanks in advance,
Voted best answer
This is the promised update for the case.
The update of the graphics driver did not solve the problem. Our local ABB partner suggested to perfom a update to the latest version 5.1 with feature pack 3 because there are a lot of improvements in the PG2 inside this update.
After the update everything turned worse and the callup times were four times as long.
So this is the solution:
Already in feature pack 1 there is one aspect in the graphic libary, that needs to be replaced by an older version. It's the aspect "AspectLink" of the object "AspectViewButton". After the replacement of this one aspect everything worked fine.
Thanks for your help,
Thanks for the answers.
The update of the graphics drivers will be the next try. Thank you for this advice. In the moment they are dated form October 2010.
For Ingo: I tried, but the the mail-system returned an error "550 Denied by policy".
I will give you an update of the case after the try with the graphics driver.