IM server Configuration
Recently I have added a IM server on a existing 800xA system. The existing configuration is 1 out of 2 - Aspect server, 3 sets of 1 out of 2 - connectivity server. The History log template created for logging 1sec_1min as direct log & 1min_1month as Hierchial log, hence, data was stored in connectivity server for maximum of 45 days. .
Now, In order to increase storage time, the IM server is added & configured for storing log for 52 weeks.
To do this, I have, just added a log below Hierchial log(1min_1Month) under the same History log template as mentioned above & selected the sorce as IM & log as IM_Log.
Attached Configuration as explained.
Issue : Logging is not happening, say, more than 45days. The log values are not available in the trend display even on Changing the log from Seamless to IM_log Trend display.
IM logs are created inactive -> have you remembered to activate them with the IM Log List aspect?
Have you tried to read IM log data from the Log Configuration's Status tab?
Trend treatment must NOT be (Ext)Momentary since it disqualifies averaging logs; only raw logs take part in SEAMLESS algorithm then.