Controller Reset Required
We have three controllers in our system 2 PM865 and 1 PM864a Network storm occured a few months back and controller switch over occured from primary(both ports where disabled) to secondary and in secondary controller(now primary) CN2 port is disabled. In the Primary controller where both port were disabled I performed small reset and now both ports Tx and Rx are blinking. I have made short video of the PM864 controllers where this can be seen (https://drive.google.com/open?id=0BzK...) .
Now I want to reset this controller as well. How proceed with this? Should I first switch primary from control builder or just give small reset to primary controller?
RNRP Mon and CN2 Unit status images are attached as well.
I am not sure what you want. You want to reset the controllers or only unblock the port which is blocked?
If you want to reset controllers, perform a cold download. Please make sure you understand what you are doing before make a cold download! Switch primary or reset primary controller will not change anything because the backup will take over and there is no differences.
If you want to unblock the Ethernet port, you can use RNRP Utilities from any workstation, go for option 7.