800xA 5.1 - Advant Master MMCX2 Faceplate cannot operateMMCX2 FacePlate Start/Stop & operator actions were disable
We are using 800xA 5.1 Rev-D FP-4, recently
we update 800xA Advant TC - issue with object locking for AC450 also
But strange last 2 weeks we faced different problem as below..
MMCX2 (Normally used for Drives) FacePlate Start/Stop and operator actions were disabled (similar to the security definition based on user hidden all buttons)
It happened for controller W20PS01(AC450-Redundant,PM511)(CS1,CS2 group), last 10 days back for K20PS07 (AC450-Redundant,PM511)(CS3,CS4 group)
Then we restart particular network CS server then problem solves by itself, till now it occured 2 times.
Case : I
K20PS07 (CS3,CS4 group)
MMCX2 (Normally used for Drives) FacePlate Start/Stop and operator actions were disabled, it happened to all MMCX2 objects in the controller
Restart CS4 server then normal back to Operation.(We can start/stop, E1,AUTO all were enabled)
In this case only particular 2 clients were problem. In aspect server and engineering station can be operated
Case : II (Today)
W20PS01 (CS1,CS2 group)
MMCX (Normally used for Drives) FacePlate Start/Stop and operator actions were disabled,it happened to all MMCX2 objects in the controller
Restart CS2 but problem still persists, after restart server CS1 then normal back to Operation.operator actions were enabled
In this case all aspect servers and engineering stations CAN NOT be operated
Sequence of actions we do today..
Restart CS2 but situation - same* (which is on same network CS)
Restart CS4 but situation - same* (because last time we restart this server when we have problem in K20PS07) however not related with problematic controller objects
Restart CS1 - once services down - Normal back to operation.
* - CAN NOT OPERATE OBJECT FROM FACEPLATE
Please find the attached events and server event log which can help.
Please help did anybody faced this type of problems before.
Thanks in advance..
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