Error 1001: System Installer Agent 6.0.3. 800xA
I try to install System 800xA 6.0.3. From version 6.0 the installation procedure is automated and can be performed almost completely from a single node. I should prepare node with the latest Installation Media and install System Installer Agent.
After this step an ampty 800xA System should be created. During installation error 1001 has occured. Anyone knows why? Did I skip something?
I would appreciate your help. :)
Asked 3 years ago
Answers
0
Why did you not just start setup.exe on the media root folder?
There's no need to install this package separately...
If you got a Media for 800xa, it comes with a small leaflet that has pictures for installation, just follow that one!
0
Thanks for your reply.
I just started setup.exe as you told me to do. After pressing the 'Start node preparation' command, 800xA System Setup starts but terminates shortly after with an error message:
"An Error occurred: Process: msiexec.exe Excited With Error Code 1603"
(Printscreen is attached)
I searched for errors in log files, found this:
MSI (s) (B8!24) [10:25:30:377]:
Error 1001.
Info 2769. Custom Action _07938409B1E8C1FB77C037B963085E8A.install did not close 1 MSIHANDLEs.
CustomAction _07938409B1E8C1FB77C037B963085E8A.install returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:25:30: InstallFinalize. Return value 3.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD5.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD6.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD7.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD8.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD9.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFEA.tmp. Must reboot to complete operation.
Action ended 10:25:35: INSTALL. Return value 3.
MSI (s) (B8:BC) [10:25:35:450]: Product: ABB 800xA System Installer Agent 6.0.3-0 -- Installation operation failed.
(Complete log file is attached)
Could you help me with these errors ?
Thanks in advance
I just started setup.exe as you told me to do. After pressing the 'Start node preparation' command, 800xA System Setup starts but terminates shortly after with an error message:
"An Error occurred: Process: msiexec.exe Excited With Error Code 1603"
(Printscreen is attached)
I searched for errors in log files, found this:
MSI (s) (B8!24) [10:25:30:377]:
Error 1001.
Info 2769. Custom Action _07938409B1E8C1FB77C037B963085E8A.install did not close 1 MSIHANDLEs.
CustomAction _07938409B1E8C1FB77C037B963085E8A.install returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:25:30: InstallFinalize. Return value 3.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD5.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD6.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD7.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD8.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFD9.tmp. Must reboot to complete operation.
Info 1903. Scheduling reboot operation: Deleting file C:\Program Files\ABB 800xA\System Installer\bin\TBDEFEA.tmp. Must reboot to complete operation.
Action ended 10:25:35: INSTALL. Return value 3.
MSI (s) (B8:BC) [10:25:35:450]: Product: ABB 800xA System Installer Agent 6.0.3-0 -- Installation operation failed.
(Complete log file is attached)
Could you help me with these errors ?
Thanks in advance
Answered 3 years ago
0
Error 1603:
1. Check user rights assignment. Go to cmd--> secpol.msc (Local Security Policy). --> Local Policies--> User Rights assignments-->
Follow the steps: a)Access this computer from the network : IndustrialITUser, Authenticated Users b)Allow log on locally : IndustrialITAdmin,IndustrialITUsers (can be configured based on the need. Example: On nodes with wokplace node functions its needed, on nodes with only Server node functions it depends on the site specific needs who is needed to login locally). c)Change the system time : IndustrialITAdmin d)Log on as a batch job : 800xAService, 800xAInstaller e)Log on as a service : 800xAService, 800xAInstaller
While installing the user account should be given permission to schedule automatic reboot. Once done, the installation will be going smooth.
1. Check user rights assignment. Go to cmd--> secpol.msc (Local Security Policy). --> Local Policies--> User Rights assignments-->
Follow the steps: a)Access this computer from the network : IndustrialITUser, Authenticated Users b)Allow log on locally : IndustrialITAdmin,IndustrialITUsers (can be configured based on the need. Example: On nodes with wokplace node functions its needed, on nodes with only Server node functions it depends on the site specific needs who is needed to login locally). c)Change the system time : IndustrialITAdmin d)Log on as a batch job : 800xAService, 800xAInstaller e)Log on as a service : 800xAService, 800xAInstaller
While installing the user account should be given permission to schedule automatic reboot. Once done, the installation will be going smooth.
Answered 1 year ago
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