Event attributes missing in history
I have set up logging of events with some attributes to history. This have worked fine, but suddenly the events are missing attributes in history server.
Usig Vtrin it is possible to see that in historycollector node the events are stored with attributes, but still in history node the attributes are missing. The attachments show attributes for the same event in history and history collector.
What has gone wrong?
I hope you have selected the required user defined attributes in 800xA History Event Collector Service Group > Under Special Configuration tab in history collector node.
Check also If you are running with 800xA History 2.0 RU1, then please install TC2 to fix this issue.
Problem fix available in 2.0 RU1/TC2
While 800xA History Event Collector service is
collecting event and attribute information from PPA
Event Storage, a network disturbance between the
Aspect Server and the Data Collector would stop
collection of user-defined attribute information.