Firmware Information not showing for 4 DCS Controller
In my Project, I have 50 Controllers distributed in different projects.
In one particular project which contains totally 8 controllers (DCS - 6 and Safety - 2).
When I try to see the firmware information from remote System, system is getting hanged after clicking on 'Show Firmware Information'..
DCS Controller - PM895
Safety - PM865
Kindly help me with what could be the reason that this problem could occur...
Voted best answer
If the controllers are otherwise communicating and running the application it sounds like they are running short of memory or is having some unknown blockage.
I strongly suggest that you contact your regional ABB support center and ask for assistance.
In case you should need to reset them, do it by "short" or "long" reset on the reset button after which you then collect the controller log files with CBM for a post mortem analyze.
you try to download the controller and you able to download the controller ????? (but take LogFile before the Download otherwise you will lost data in the LogFile).
Also check controller load through diadonistic function block (I assuem this will not be issue)
I will requirement you to take the LogFiles of the controllers and send it to ABB Support Line or contact the ABB who install the system. they will help you to diagonsitic whats wrong with your controller firmware.
you want to upgrade the project or just want to know the firmware version ??