Updating McAfee VirusScan Enterpise on AC800M Connenctivity Servers over McAfee ePO Server does not work
I installed and configured a McAfee ePO server on a customers 800xA engineering workplace. From this Server I deployed the McAfee agent and McAfee VirusScan Enterprise 8.8.0 patch 6 to all the 800xA server and workstations. This has worked. Now I installed patch 8 for VirusScan Enterprise and the newest DAT-file on all the 800xA server and workstations. This worked overall but it does not work on the AC800M connectivity servers. We have two AC800M connectivity servers and on both of them I got the message that the update on pach 8 failed and the DAT-update failed. Howerver the communication between McAfee ePO server and agent works.
Why it does not work specifically on the AC800M connectivity servers?
AC800M connectivity server also like other windows machine, we can check the McAfee logs for the reason failing to update DAT file. Find the McAfee log files in AC800M CS machine in this path "C:\ProgramData\McAfee\DesktopProtection". Log file name "UpdateLog"
If windows firewall is 'turned on" you can also check "MfeServiceMgr.exe and Frameworkservices.exe" are allowed for both UDP and TCP incoming traffic in windows firewall > Inbound rules.