Smart Client 2.2 RU1a for ABB 800xA v6 system
Hi geof
Along with greet, I am writing you if you can help me with installation and configuration of Smart Client 2.2 RU1a for ABB 800xA v6 system, only to visualize PG2 deployments, all the indications sent by you previously (.doc attached) Complement with manual 2PAA107391-510 F. But the problem that occurred when configuring the system in Data Provider Server, it did not raise its services in the Service Manager.
Attached files are indicated by you if there were problems.
To assist in the solution process, the steps that were performed at each node are indicated.
Server Node:
1. Windows Server 2012 R2 is installed.
2. Prerequisites are installed, Adobe Reader 5.0, Internet Explorer 11.0 and Microsoft Office 2013.
3. The network cards are configured, one to the corporate network of the client and another to the client / server network of the existing system.
4. Configure roles in Server Manager, enable IIS (page 23 of the manual), and add Net Framework 3.5.
5. User Account Control (UAC) is disabled.
6. The Firewall is configured, the ports indicated TCP-19131, 80 are opened.
7. The prerequisites provided by the Smart Client package, Microsoft Visual C ++ / J # .Net and MSXML are installed.
8. Install "3BSE084445 B on 800xA Smart Client 2.2 Rev C Rollup 1".
9. Install "3BSE084446 B in ABB Smart Client Excel Interface 2.2 Rev C RU1a"
10. Correct installation is verified.
11. The Smart Client services are checked in Supervision Manager and all are green.
Data Provider (ABB 800xA System Connectivity Server):
1. In the existing system prerequisites are installed, Adobe Reader 5.0, Internet Explorer 11.0 and Microsoft Office 2013.
2. Roles are configured in Server Manager, IIS is enabled (page 23 of the manual) and Net Framework 3.5 is added.
3. The Firewall is configured, the ports indicated TCP-19131, 80 are opened.
4. The prerequisites provided by the Smart Client package, Microsoft Visual C ++ / J # .Net and MSXML are installed.
5. Install "3BSE084445 B on 800xA Smart Client 2.2 Rev C Rollup 1".
6. Installs "3BSE084446 B in ABB Smart Client Excel Interface 2.2 Rev C RU1a"
7. Correct installation is verified.
8. The Smart Client services are verified in Supervision Manager and are marked with a question mark.
I will be waiting for your response, thank you very much.
Greetings.
Along with greet, I am writing you if you can help me with installation and configuration of Smart Client 2.2 RU1a for ABB 800xA v6 system, only to visualize PG2 deployments, all the indications sent by you previously (.doc attached) Complement with manual 2PAA107391-510 F. But the problem that occurred when configuring the system in Data Provider Server, it did not raise its services in the Service Manager.
Attached files are indicated by you if there were problems.
To assist in the solution process, the steps that were performed at each node are indicated.
Server Node:
1. Windows Server 2012 R2 is installed.
2. Prerequisites are installed, Adobe Reader 5.0, Internet Explorer 11.0 and Microsoft Office 2013.
3. The network cards are configured, one to the corporate network of the client and another to the client / server network of the existing system.
4. Configure roles in Server Manager, enable IIS (page 23 of the manual), and add Net Framework 3.5.
5. User Account Control (UAC) is disabled.
6. The Firewall is configured, the ports indicated TCP-19131, 80 are opened.
7. The prerequisites provided by the Smart Client package, Microsoft Visual C ++ / J # .Net and MSXML are installed.
8. Install "3BSE084445 B on 800xA Smart Client 2.2 Rev C Rollup 1".
9. Install "3BSE084446 B in ABB Smart Client Excel Interface 2.2 Rev C RU1a"
10. Correct installation is verified.
11. The Smart Client services are checked in Supervision Manager and all are green.
Data Provider (ABB 800xA System Connectivity Server):
1. In the existing system prerequisites are installed, Adobe Reader 5.0, Internet Explorer 11.0 and Microsoft Office 2013.
2. Roles are configured in Server Manager, IIS is enabled (page 23 of the manual) and Net Framework 3.5 is added.
3. The Firewall is configured, the ports indicated TCP-19131, 80 are opened.
4. The prerequisites provided by the Smart Client package, Microsoft Visual C ++ / J # .Net and MSXML are installed.
5. Install "3BSE084445 B on 800xA Smart Client 2.2 Rev C Rollup 1".
6. Installs "3BSE084446 B in ABB Smart Client Excel Interface 2.2 Rev C RU1a"
7. Correct installation is verified.
8. The Smart Client services are verified in Supervision Manager and are marked with a question mark.
I will be waiting for your response, thank you very much.
Greetings.
Asked 4 years ago
Answers
0
Fabian,
At this point, I believe it would be best to open a SupportLine case with your local Country Service Group, (RAC). They can inturn send the case to US-L3 for further analysis. Please send the data you have already supplied and additionally, if the C:\abblog files are only from the SC Server, also include the same directory that is on the CS node where the SC Data Provider software is installed. It appears that the SC Server and the CS node are on the same ABB C/S Network, please verify.
Regards,
Geof
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