How to rectify the error on PGP Client "UNABLE TO CONNECT APMS SERVER.API SERVER FAILED"?
We have ABB Power Generation Portal (V 4.0) system having One pair of PGP Reduntant Servers & 3 clients are connected to the Servers.
At one of our PGP client; when we click on PGP Explorer, it gives an error: " UNABLE TO CONNECT APMS SERVER.API SERVER FAILED".
Would u plz guide me how to rectify this issue...? Client-Server PING --> OK. Rest of 2 Clients connected to the same Server working well.
May be it's solved now... but the answer could help someone in the future.
Are the servers and clients in the same network? Are you pinging by IP or hostname?
May be the client don't have access by name to the server. Try adding the server and client names to their respective hosts files.
I wait for the feedback. Thanks.