Events are not recorded in Event List.
I have made an event list and it is showing the particular class event also. But the problem is once i close the event list pop-up and come back to it after sometime(even 5-10 Sec later) the events that were showing in list are missing and the event list gets to update from starting(from present time). If i keep the event list open for long time, the events are updating properly(even 200-300 events are updating), but once i close it and reopen it, then all events that were logged before are missing.
Voted best answer
Please file a support case with your regional ABB support center.
If you know how, I recommend a cold start of the Event Storage service (remove service providers from the Service Structure, delete the \OperateITData\EventStorage data folder). After deleting providers and folders, create two new service providers.