Smart Client Licensing (2 questions)
I am wondering how the Smart Client Licensing work? SC is connected to 2 separate IM providers. We have 12 SC licenses. All were in use so we got som licensing popups today. I looked in the License Assignment Editor (Attached picture) where it shows 12 in use. But in the Smart Client Server I only have 10 Clients logged on.
Smart Client server is on its own server Not with either IM if it matters. So my question is do the 2 IM Providers steal a license as well?
Does anybody know where to set the time for automatic log off for innactive Smart Client users? We have a time set but i cannot find it.
Thanks in advance!
Voted best answer
If SC is connected to 2 separate IM providers, for each client launch it will consume 2 licenses. So, if we launch 6 clients, it should consume all the 12 licenses.
Regarding the settings related to logoff, it will be in the Cofiguration Settings for the user. Smart Client -> User Configuration Tool -> ( right click on the default as shown in the picture ). Change the option connection timeout and restart the client to take the new value. Please let me know if you have more questions.