unable to collect data from clients with ABB Diagnostics collection tool
When I run Analyze Data - Analyze Software – Collect from All Nodes In 800xA Network on Diagnostics collection tool it is not able to collect data from operator clients.
Error message in log-file: «An invalid security token was provided».
How ca I fix this ?
Check if Remote Registry service is enabled & running in the clients.
Check if regedit.exe (in DCT tool end) can open & read remote registry in clients.
ABB Node Interrogator service can not start in clients?
Firewall? Firewall can log dropped packets in case you suspect a problem with the firewall function.