workplace close during operation
our project is 800xA for advant master and we have two redundant ASCS(connectivity server combined with aspect server) and 6 clients.
i checked VM in powershell and its under 1 GB .
we peformed network load balancing on system 800xA configuration console.
but workplace close during operation and desktop apeare and we have to open workplace again.
i checked the Exeption_crash handler afwworkplaceapplication file on C:\OperateITTemp1\log(attached) but dont understand the text.
is there any solution?
thank you in advance.
Only R&D can interpret an exception.
Enable Dump On Exception in Config Wizard->Diagnostics (press and hold ALT-SHIFT to unblock setting).
Provoke a few new crashes, collect & ZIP the .dmp files (created in adjacent folder to exception logs) and forward to regional ABB support center when filing a support case with them. Turn off DOE after collection of dump files.