Can not open Plant explorer Compact HMI800

Hi friends,

I'm a beginner for learning compact HMI 800. I installed completely Compact HMI 800.

However I cant not open "Plant explorer" normally. I show an error as attached picture. And do nothing.

Please help me solve this problem.

Error CHMI.png

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smallsun247 Rank: 2151

Asked 2 years ago

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Answers

Seems system is not created. First do System creation.

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ershivkumar2002 Rank: 56

Answered 2 years ago

This normally happens if you have logged in to a windows user which is not registered as a CHMI user. If you have already created a system then do the following, login to Sysadmin or swserviceaccount user login and first check if you are able to open the workplace. If yes then open configuration wizard>> System Administration>>select your system>>Users and check if the windows user account is added, if not add it.

If this is not your case then it may be a bigger issue, better to contact your ABB service engineer.

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