Can not open Plant explorer Compact HMI800
I'm a beginner for learning compact HMI 800. I installed completely Compact HMI 800.
However I cant not open "Plant explorer" normally. I show an error as attached picture. And do nothing.
Please help me solve this problem.
This normally happens if you have logged in to a windows user which is not registered as a CHMI user. If you have already created a system then do the following, login to Sysadmin or swserviceaccount user login and first check if you are able to open the workplace. If yes then open configuration wizard>> System Administration>>select your system>>Users and check if the windows user account is added, if not add it.
If this is not your case then it may be a bigger issue, better to contact your ABB service engineer.
If you are new to Compact HMI, I would recommend you to have a look at the following tutorials:
Hopefully they will help you getting started.