Smart Client Data provider Connection
We are installing SC v 2.2 Rev C for customer here in Ireland. But we are unable to connect data provider node to the SC server.The configuration of the system is as follows. Data provider node is as IM server(on CS network only) which is not shown in here. I installed SC server (Separate node on plant nw), data provider node on IM server and components on Aspect server. Followed the manual instructions for all installation.The licence(1 client only) is loaded as an extension in Aspect server.Both the services are in Service mode in Data provider node.Following are the screenshots from the system for your reference.
Appreciate your response and solution at the earliest.
Thanks and Regards,
Voted best answer
Each of the Data Providers in the ABB SC Supervision Manager on the Data Provider node has a Command Line. In that line, all should have the TCP/IP address of the SC Server node along with YOUR System Name or the IM Node Name embedded as a suffix to the base -Name value in the line.
Check each of the Data Providers for the correct configuration. Ensure that all Ports on the DP node and the SC Server that are listed to be opened are configured correctly. Make sure that the Firewall is configured to pass data for these two nodes. Make sure the Firewall on the SC Server is turned off.
If these suggestions do not correct the issue, open a Support Case with your local RAC, (probably Sweden for the UK).