In SV5.0 sp2 rev C with VB only one graphic is neither read nor able to edit from Priaspect server
In one of our system 5.0 sp2 rev C with VB, only one graphics is neither read/operate nor edit the graphics from PriAspect server.
Where as its possible to read,operate and able to edit from other engineering station/workstation and SecAspect server.
whenever we tried to click on the page it will show activex missing and watchdog appears to restart workplace.
other graphics are working good read/operate and edit from the priaspect server.
Action taken and failed:
1.copy/pasted the graphics and tried in the PriAS.
2.restarted the server and no success
3.checked the syinfo but of same load lessthan 1% DB free portion
could you support to resolve the issue
Try flushing the FSD cache (not server) in AS1.
Stop AfwFsdNode.exe process, remove \OperateITTemp\FsdCache or \OperateITData\Temp\FsdCache folder, then try calling the graphic. Workplace performance will be low during cache rebuild time.
If this does not help a FSD Server cold start might be necessary. Stop FSD service provider (or Maintenance Stop), rename \OperateITData\FsdServer folder, then start FSD service again and wait for completion of sync. FSD should allow folder copy just as Basic History does (copy is faster than sync).
Standard OCX can be missing. Try removing 800xA Base kit and reinstall it again along with the service pack.
Or, some third party external OCX is missing or corrupt in AS1 and need repair.
Eventually, have a support case escalated.