Freelance 2016 - Faceplate Does not pop up intermittently.
Freelance 2016 - Faceplate Does not pop up intermittely.
Using RDP protocol from thin client in field.
You have not answered, same behavior without RDP, directly on console/Parent screen?
If no, when you call up Freelance Operation PC you can click and operate other graphic element? like able to write/enter value or open trend or at right click can open context menu ? But only faceplate you cannot open?
If it's not only faceplate but other things also cannot open there might be something related to access rights while remote accessing.
And If it's only faceplate cannot open then, check few things, is it because you have accessed to operating system(can see option at right hand side upper corner to close operation window ?) and faceplate opened earlier hides behind operator freelance operation window. So if that is the case stop accessing operating system by saying Yes to popup window. Check image here
and goto to menu item display > Select Faceplate > at righthand side you can see vertical window with taglist option and select the tag for which you want to open faceplate, probably you can see faceplate then !. Check images here