PM866 Lost communications with FF Devices
See below the system details.
System: 800xA SV5.0 SP1 RU3e
FF Builder Version: 5.0.0/1 Build 6581
LD 800HSE Firmware Version is 1.50.1.02
Affected Controller: N12 PCS Controller - PM866: Firmware FW866 5.0.1005.4 Date: 03/14/08)
Work carried out: We have added two signals in FF builder CI860 card; as a result two channels were created by the system on CI860 card in Control Builder (two tags appeared under 'Protocol' column in CI860 editor window). Download was performed on the controller for only Hardware changes, there were no application changes made and also application download was not ticked. As soon as Difference Report was accepted, all FF data coming in to the PM866 controller went to bad data and caused the trip.
We are not sure of what caused the loss FF communication with the controller, the same thing happened in past as well. Please suggest resolving the issue to prevent any failures on future downloads. If you need any additional information please let me know.
Voted best answer
your issue sounds like one that has already been reported by another customer. A new firmware version for CI860 is in preparation.
To check whether your issue is the same, please provide the
FF_HSE_Calculation.txt that can be found with the CBM logs on the machine that performed the download.
Please contact the 800xA support line for a follow-up.