Inform IT History Manager - Data Retreiving Problem

Hi ,

In Inform It History manager I am not able to retrive the data. IM History log service is helathy in 800xA and IM Log Configurations also ok.

Please find the Below and attached screen shots for your reference and Kindly suggest me if anything need to be done.

thanks,

Abhilash tm

Comments (0) New comment

abhilashtm Rank: 983

Asked 2 years ago

Answer this question Follow

Answers

Hello,

I would suggest to "Start All" in PAS Control.

/Ronny

Comments (1) New comment

Ronny Lindström AKS expert

Rank: 18

Answered 2 years ago

The IMS_1.jpg show that the IM's "ABB Process Administration Service" is running under the Local System account.

I believe this depend on that you have not successfully performed step 1.0 of the IM Configuration Assistant.

Please run the config assistant and perform step 1.0 "Set PAS and IM Service Account and Password" - the account to supply is the 800xA Service Account.

Then try to "Start all" in PASGUI.exe

Comments (3) New comment

Stefan Stromqvist AKS expert

Rank: 1

Answered 2 years ago

Question details

Inform IT History Manager - Data Retreiving Problem

Answers

Other questions needing answers

Related Topics

AKS experts