Inform IT History Manager - Data Retreiving Problem

Hi ,

In Inform It History manager I am not able to retrive the data. IM History log service is helathy in 800xA and IM Log Configurations also ok.

Please find the Below and attached screen shots for your reference and Kindly suggest me if anything need to be done.

thanks,

Abhilash tm

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abhilashtm Rank: 945

Asked 2 years ago

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Hello,

I would suggest to "Start All" in PAS Control.

/Ronny

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Ronny Lindström AKS expert

Rank: 17

Answered 2 years ago

The IMS_1.jpg show that the IM's "ABB Process Administration Service" is running under the Local System account.

I believe this depend on that you have not successfully performed step 1.0 of the IM Configuration Assistant.

Please run the config assistant and perform step 1.0 "Set PAS and IM Service Account and Password" - the account to supply is the 800xA Service Account.

Then try to "Start all" in PASGUI.exe

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Stefan Stromqvist AKS expert

Rank: 1

Answered 2 years ago

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Inform IT History Manager - Data Retreiving Problem

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