Download errors on Unit PPP settings come up.

Dear colleauges, thank you for help.

During the programm download in Control Builder it gives 4 errors:

1. Parameter "IP Adress" on unit "PPP" has an illegal value.

2. Parameter "Remote IP Adress" on unit "PPP" has an illegal value.

3. Parameter "Node Number" on unit "PPP" has an illegal value.

4. Parameter "Network Area" on unit "PPP" has an illegal value.

I did screenshot on healthy download two month ago, and compared it with current settings in PPP Unit, it is the same. Can you please advise what could be the reason of these errors and how can I fix it?

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ZhigerS Rank: 2938

Asked 7 years ago

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sounds very strange.If you can post the screenshot it might help us

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Prashanth Rank: 61

Answered 7 years ago

Here is the screenshot!

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ZhigerS Rank: 2938

Answered 7 years ago

Here is the screenshot!

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by Prashanth Rank: 61 on 9/23/2013 1:40:56 AM | Like (0) | Report

I wanted to see the settings in the com port 4

by ZhigerS Rank: 2938 on 9/23/2013 2:00:59 AM | Like (0) | Report

Dear Prashanth. The system located in plant and they can provide screenshots just tomorrow! I'll post it as soon as will receive!

by Prashanth Rank: 61 on 9/23/2013 2:20:29 AM | Like (1) | Report

it will also be worth to find out out what happened between the time when the download went fine and now when there is this error.

by ZhigerS Rank: 2938 on 9/25/2013 3:35:24 AM | Like (0) | Report

Dear Prashanth, I posted screenshots bellow. Actually nothing happened between. We uploaded program few month ego, and now we coudn't get online and upload showed this errors!

by Prashanth Rank: 61 on 9/25/2013 3:38:39 AM | Like (0) | Report

the screen shot is not clear unfortunately.are the values the same as default?

by ZhigerS Rank: 2938 on 9/25/2013 3:42:18 AM | Like (0) | Report

Yes, they are! Due to we use just Ethernet Port-1 (with plant IP adress) and have no redundancy, the Ethernet Port-2 has default settings. The same default settings at PPP Unit as well! I will post more clear screenshot bellow!

by Prashanth Rank: 61 on 9/25/2013 3:45:16 AM | Like (0) | Report

Ok I think we need to get the supportline have alook into this issue as I have not seen suc behavior before.Can you contact the local supportline?

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ZhigerS Rank: 2938

Answered 7 years ago