800xA SV5.1 Rev. C PG2 Faceplates are not updated from time to time
since installation of Rev C it happens sometimes that the graphic indications (pump, valve,...) in our faceplates are not beeing updated. If you close and reopen it or switch between reduced, normal or extended Faceplate it starts working again. Only the faceplates are affected - the workplace itself is working normal.
Does anyone has an idea how to fix this problem?
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you may have a look at this Product Bulletin 3BSE067835 ALERT - System 800xA Base SV5.x Process Graphics 2 may not show the correct values, however if you are on SV 5.1 Rev C this workaorund is not needed as this issue is fixed in rev C. May be you need to contact the local supportline for help