2oo3 Aspect Server Problem: AdServer:Fatal Error: Could not open storage manager:Catastrophic Failure
We have 2oo3 Aspect Server, out of which 3rd aspect server is down due to some hardware failure. 2nd aspect server is having "Aspect Directory" service in Error-initialize state fulctuating. therefore whole system is running with only 1 Aspect server.
In the System event list its showing message for 2nd Aspect as
"AdServer:Fatal Error: Could not open storage manager:Catastrophic Failure.
Failed to open the Aspect Directory Database files in C:\OperateIT Data1\AspectDir
When tried to uncheck the service of Aspect Directory for 2nd server it shows" E_AFW_SM_READONLY (0x8abb1024) Servce is in readonly".
How to bring redundancy between these two servers ( Aspect 1 & 2 without 3)?
Thanks & Regards-
Delicate matter - please involve regional ABB support team!
If #2's AD file is damaged; you could try renaming the \OperateITData\AspDir folder and see if #2 is able to cold start and copy #1. Renaming is reversible.
In case #2 fail to cold start you could use New Session command to break loose #1 while you rebuild #2 and #3. Otherwise, read only mode will release by itself when #2 or #3 are able to sync up with #1.