Not Able to open the Application status Viewer on Aspect Server 2 with 800xA 5.0 SP2 RU3h System
In 800xA 5.0 SP2 RU3H (Windows server 20003 R2 Standard OS) system we are getting an error popup on Aspect Server2 while Opening the Service Staus Viewer on AFWTRAY ICON by clicking .
Afw.services.connectionstatus.exe - Application error". We are not to see the service status viewer.
Pls find the attached screenshot for more information.
Kindly Suggest us if anything need to be done .
Don't mix up that tool with the System Status viewer. It may seem to present the "same" info, but the intention is another (to view connections).
Does afwservicestatus.exe work (more reliable to retrieve service status than the connection viewer)?
I suspect the problem to relate to some missing file or dependency. Suggest trying to have 800xA Base SW kit removed and reinstalled during a Maintenance Stop of the server.