"Process Alarm Line" doesn't show "AckState"
I had to remove Priority level 5 from "Alarm Line". Went to Workplace structure -> Web System Workplace-> hit aspect "Process Alarm Line" config view from library and updated Priority level applied. Priority level 5 alarms stopped coming to Alarm line, But AckState disappeared. Tried untick apply and tikc apply from the config view _> log off and log on Workplace. No success. Removed from ststus bar and readded still no success.
Also one point is there : when I untick Ackstate column doesnt disappear. it just doen't show Ackstate. See attached screen shots
Could anyone explain why it is like that?
PS: on VM copy of the system everything is fine. I can tick and untick Ackstate an Process alarm line responds and updates.
Voted best answer
Verify that first tab (Filter) have selected "Alarms", not "Events" in the upper left dropdown list.
AckState is only available when "Alarms" is selected.
Hint: the "Locate" function of the Export/Import tool is very useful when you want to restore a setting. Just enter the object name and then point the tool to search in some of your backup folders or the factory settings folder (C:\Program Files\ABB\...\Process Portal A\import).