batch Recipe can not run
I have one batch server with 800xa running, I have a recipe that is not running, but also it is not possible to abort it, or delete it.
the PFC for this recipe does not open and appear this error:
"could not read the procedure data from the batch database. are batch services runnig?"
you can see the picture with this error.
batch services are running because other recipes are running ok, we reset batch server but recipe continue in the same status.
someone has any similar experience?
Problems like this can be quite tricky to fix. Unfortunately our usual solution is to "keep clicking the abort, reset and release buttons till you find the right order and it works". In your case it looks like the unit has lost track of the batch it is supposed to be running or the batch manager has forgotton which units the batch is running on.
Open the Equipment Overview, Find the Unit(s) running this batch, right click and Open the equipment information.
This should give you more information about what errors occured, what the unit thinks is or isnt running and give you some commands to reset, release and control units.
Your Unit faceplate may also have a SysEngr tab that allows you to reset and release the unit.
What errors, messages etc can you see in the Batch Overview ? What happens when you try to abort the batch there ?
This looks like your recipe has been corrupted. This usually occurrs when there is some type of disruption with either the batch server or the connectivity server while the batch was running (i.e. Power outage, reboot). You will need to contact supportLine to help you clean this up. Your other recipes should continue to run normal.
Do you have redundant Batch servers?
Is it possible to delete the Batch in the Unit running in the controller? (Command "8" + "10" in the Unit faceplate, tab "
Have you tried to Disable the batch in the "active" unit from the "Equipment overview" -> "Equipment information" window?
Please revert with information!
I have the same problem but all the unit procedures or recipes are giving me the same error although all the units are healthy.
This problem happened after the batch server damaged and reinstalled again and since then the PFC preview always give me the same error.
Even when creating any new unit procedures gives the error as attached.
Can someone help??