800xA Connectivity and Aspect Servers
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Acronis may be used as expressed. but please take not the recommend backup procedure is the full backup of 800xA when running a production system. As mentioned in the plant downtime a Acronis Full backup can be done and be used as a point to restore later the full Backup of 800xA on to it.
If you have issues with Acronis meanwhile running production you will also face support issues as it is not a recommended practice to use acronis meanwhile producing.
You can take acronis image backup in 2 ways. One - using full version software where you can take backup of the server with out restarting. two - using universal restore cd which requires server to be restarted (taken backup offline). I have taken acronis backup in live running plants with out any issues. Best one is to go for option 1 as said above. Hope this is clear to you now.