800xA workplace startscreen

Hi,
during the workplaces start on the upper left side of the start screen the customer name will be displayed twice.
Who can provide the reference to the two strings?
The upper string corresponds to the parameter CUSTOMER_NAME from the license .sla file, but where can I find the reference of the second string?

regards, nola2k

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nola2k Rank: 35

Asked 6 years ago

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Hello nola2k,

Those strings that you mention are not something that you can "edit by hand", this information are read from the license file (.sla).

It is possible to change it but then you have to do it in SOFA and change the CUSTOMER_NAME and generate a new licensefile and load it to the system.

However there will always be two identical rows due to a bug in the system so "position1" and "position2" as you mention them will always populate the same information, which should be fixed in a future version.

Incase of those fields beeing empty that could mean that you don't have an licensefile, unable to read the license file, not able to contact the CLS server.

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Lehto Rank: 1273

Answered 5 years ago

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Workplace structure-->"Workplace that needs to be modifed"-->Check the fixed displays for the aspects Application bar or Status bar.You will get an idea of the kind of configuration done.You can make changes on these aspects

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Prashanth Rank: 59

Answered 6 years ago

As I understand that you want to display the customer name in the upper left side of the start operator workplace.To display it always in the workplace,add the customer name in image format (To add the image in PG2,create your own Resource libraries and add it ) and then configure it through Application bar of the workplace in the workplace structure.

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