Soft Alarms Services in "Synchronizing" not Going to "Service" State
Hello guys,
I've loaded Windows Qualified Security Updates in a system 800xA SP2 RevD with 2oo3 Aspect Servers redundancy.
After rebooting AS01 and AS02 their Soft Alarm services stucked in "Synchronizing" for 4 days until now, I can't reboot ASP3 until oth of them reach "Service" state.
Have you guys experienced it? What can I do to fix it?
Best regards,
Marco Camargo
Asked 4 years ago
Voted best answer
2
You probably need to restart the SoftAlarm service in AS03.
All Alarm Expressions and API based alarms (eg Asset Optimization) will be temporarily unavailable during the restart.
In worst case, SoftAlarm service need to be cold started. Google AKS for instruction.
Please engage regional support if you have any doubts about the procedure.
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