ABB 800xA ipconfig tool error

Hello,

I am trying to connect a controller by using ipconfig tool via TK202A but I take error message. It says "Connection to controller failed. Timeout." I did firmware upgrade then opened ipconfig tool and pressed connect, the tool detected the controller reset, so I think don't have a problem about my cable. But after the detection it is waiting controller to start up, and at this step I am taking the error. What may be the problem?

If anyone could help I would be appriciate.

Thank you.

Irem.

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irem Rank: 518

Asked 4 years ago

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Do you use a real serial port or an usb to serial adapter. The USB to serial adapters often don't have all the serial control wiring internally which is needed. Also use com 1 to com 4 the hgh com port numbers don't always work.

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by irem Rank: 518 on 2/16/2016 6:17:23 AM | Like (0) | Report

I am using serial port, not the usb. I have only com1 port and it is working. The problem occurs after the step I wrote about in my question. Otherwise, I don't have a problem about communication.

by WvanWees AKS expert

Rank: 7 on 2/16/2016 6:29:35 AM | Like (0) | Report

I only have this problem whem I'm to slow and reset when the progress bar is allready filed by two third.

by irem Rank: 518 on 2/16/2016 6:31:56 AM | Like (0) | Report

As I understand, CPU cannot start. The Fault light blinks. So the tool cannot detect the cpu startup. But I don't know why and I am not sure is this the problem.

by WvanWees AKS expert

Rank: 7 on 2/16/2016 6:39:59 AM | Like (0) | Report

A ok then I think your firmware upgrade went wrong. Do you have compact flash card and card reader (if PM891 a SD card and card reader?

by WvanWees AKS expert

Rank: 7 on 2/16/2016 6:51:19 AM | Like (0) | Report

If uo have 5.1 or 6.0 you can right click the controller in control builder and then click load firmware to removable media or go to C:\Program Files\ABB Industrial IT\Engineer IT\Control Builder M Professional 5.1\Firmware\bin and folow the instructions in content.txt and insert flash card in controller and give a long reset

by irem Rank: 518 on 2/16/2016 7:03:32 AM | Like (0) | Report

I have a card but first time I am trying to reach to this CPU, so I don't know the ip and I cannot do anything by using Control Builder. By the way, should I format the card to any specific file system? Is it important? Because I reject it and connect to computer, it is empty.

by WvanWees AKS expert

Rank: 7 on 2/16/2016 7:11:41 AM | Like (0) | Report

It needs to be formatted with fat files syetm card needs to 2GB or smaller. You don't need the ip adress or reach the controller (you controller is broken at the momemt) the procedure with the flash card will bring it back to life.

by irem Rank: 518 on 2/16/2016 7:14:59 AM | Like (0) | Report

My card is 4gb. Can it be the problem?

by WvanWees AKS expert

Rank: 7 on 2/16/2016 7:16:11 AM | Like (0) | Report

you can try to partition it with a small partition (<2GB) and try it sometimes you are lucky and it works.

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WvanWees

Rank: 7

Answered 4 years ago

Answers

Firmware upgrade might have failed. Remove the battery and try serial firmware upgrade.

CF upgrade can be done easily starting with 5.1; right click CPU in HW tree and select Load firmware to Removable Media (the following will be shown for a PM864):

In worst case the unit is bricked and needs to be programmed with special tools. Contact your regional ABB support center for assistance, or use RMA to get the unit replaced.

Another alternate procedure to set an AC 800M's IP address is the following (this requires the unit to boot up normally, no red LED flashing...)

1) Connect a terminal program (HyperTerminal in XP or e.g. 3rd party like PuTTY in later Windows versions) to the controller's port #4

2) Perform controller reset. The existing IP will be shown (late) in the boot sequence.

3) Adjust the engineering computer's IP address & mask to match the controllers subnet. Verify connection with ping.

4) Use Control Builder M / Compact Control Builder to download a temporary project / application to the controller (set Remote Identity to the current IP, but choose your desired new IP in controller settings for Ethernet port #1 [and #2 if desired]). Ethernet #2 is disabled in factory default. Need to set it to Enabled + controller reset.

5) Reset controller. Verify that the new IP is shown using the terminal program.

6) Change engineering computer's IP address & mask to match the new IP address and verify that the controller is reachable on the new IP address.

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Stefan Stromqvist AKS expert

Rank: 1

Answered 4 years ago

Hello,

Ensure the following while setting the controller Ethernet1 IP address by using config tool.

1.while using PPP, disconnect CN1 And Cn2 cables from controllers

2.Switch off secondary/stand by controller if any else switch over may happen.

3.Remove battery if any else stored applications in the battery doesn't allow you to setip.

4.Once battery removed reset the controller once.

5.Connect the Tk212 cable via usb/serial or direct then press connect and press reset in the controller till blinks>3s(cold reset).

6.It should detect the default factory stored IP settings then restore the factory stored IP settings first before changing any IP since if you in case change the baseplate MacID also get change so better to restore it to factory settings.

7.Change the IP settings as per your requirement.

8.Ethernet2 IP to be set from the CBM so after set the ethernet2 IP controller to be restarted by connecting the CN1 and CN2 cable both.

In your case the reason may be time elapsed between the connect and controller reset.

SO you have perform the reset of controller withina perticuler time may be its within 30s i guess

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