Process Portal A 2.1/1 - Wrong message text when acknowledged soft alarms returns to normal state
- The error has been corrected in Process Portal A 2.1/2
[ref 3BSE029867D0011 VASMASOITA0793 ]
- Process Portal A 2.1/1 - Wrong message text when acknowledged soft alarms returns to normal state
An error in the soft alarm service causes the "Active message text" to be used when a soft alarm is returning to normal state. What is expected is that the "Inactive message text" is used when returning to normal state. The problem occurs if the soft alarm has been acknowledged prior to its return to normal state. As a result, the event list will contain two "Alarm messages" and not one "Alarm" and one "Normal".