AEH Message Logs - Time is off by 1 hour after time shift (EDT --> EST)
- Force the AEH software to recalculate the UTC -> LocalTime offset value.
AEH Message logs are indicating the wrong time for PDL Messages. The actual messages are time stamped correctly, which indicates that the time in the Controller is accurate. However, the AEH Log time in the Message Log presentation is off by 1 hour.
An 'offset' is calculated to convert UTC time to Local time. This 'offset' is calculated initially and whenever a message from a different 'time season' is received, and used for all subsequent conversions. There appears to be a bug which allows the 'offset' to be calculated incorrectly under certain conditions (this is not completely understood at this point).
The key is to force the AEH software to recalculate the UTC -> LocalTime offset value.
This can be done by forcing an AEH utility to execute:
From an HPTerm: