Maintenance Backup errors and warning
Problem:
system 800xA V4.1
Maintenance Backup may report errors and warnings related to PC Device Library and PC Equipment Library Objects and aspects. The error message appears like "E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server."
Below is an example of errors and warnings that were caused due to corrupted or missing source files of PC Equipment Library Objects:
Info] F:\BACKUP\FBU_CS7_TEST; 2011-01-05; 11-23\0_Aspects0.afw created (file 0 of 40)
Wed Jan 05 11:34:51 2011 [Info] F:\BACKUP\FBU_CS7_TEST; 2011-01-05; 11-23\0_Aspects1.afw created (file 1 of 40)
Wed Jan 05 11:35:26 2011 [Warning] Internal Error. Aspect = PhaseAEEnable:Display Element Tag HRESULT = 0x8abb003a E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server.
Wed Jan 05 11:35:26 2011 [Error] Internal Error. Aspect = PhaseAEEnable:Display Element Tag HRESULT = 0x8abb003a E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server.
Wed Jan 05 11:35:26 2011 [Warning] Aspect 'Display Element Tag' on object 'PhaseAEEnable' failed to serialize itself
Wed Jan 05 11:35:26 2011 [Warning] Internal Error. Aspect = PhaseAEEnable:PhaseStatus Display Element HRESULT = 0x8abb003a E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server.
Wed Jan 05 11:35:26 2011 [Error] Internal Error. Aspect = PhaseAEEnable:PhaseStatus Display Element HRESULT = 0x8abb003a E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server.
Wed Jan 05 11:35:26 2011 [Warning] Aspect 'PhaseStatus Display Element' on object 'PhaseAEEnable' failed to serialize itself
Wed Jan 05 11:36:18 2011 [Info] F:\BACKUP\FBU_CS7_TEST; 2011-01-05; 11-23\0_Aspects2.afw created (file 2 of 40)
Wed Jan 05 11:37:03 2011 [Warning] Internal Error. Aspect = PhaseQCMonStop:PhaseStatus Display Element HRESULT = 0x8abb003a E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server.
Wed Jan 05 11:37:03 2011 [Error] Internal Error. Aspect = PhaseQCMonStop:PhaseStatus Display Element HRESULT = 0x8abb003a E_AFW_FSD_NO_ITEM(0x8abb003a) This file set is unknown to the server.
Symptoms:
- Internal Error. Aspect = PhaseQCMonStopBroken Faceplates and graphic elementsInternal Error. Aspect = PhaseAEEnableErrors and Warning in Maintenance Backup
Answers
Please create Image backups of all Aspect Server nodes before performing the following correction. The below outlined steps should be performed with care and only by a knowledgable person. PCEL objects will not be available for the process operation during this process.
1> Go to Admin Structure\Administrative Objects\Inventory Objects\System Extension\
2> Select affected System Extension object e.g. PCEquipment Library. (If errors are related to PC Equipment Library Objects)
3> Delete Loaded files aspect of affected system extension.
4> Go to Admin Structure\Domains\Customer Domain\System Extensions Aspect. Select affected System Extension e.g. PCEquipment Library. (If errors are related to PC Equipment Library Objects). Make a right click on the system extension and select Delete and Answer "NO" to the question: "Do you wish the System Extension to make an attempt to cleanup the things it installed in your Aspect System?"
5> Launch the Cofiguration Wizard on Main Aspect Server. Load the affected system extension, in this example PCEquipment Library extension.
6> Re-run the Maintenance backup and check for errors and warnings. There should not be any errors/warnings related to cleaned System Extension.
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