Duplicate 800xA Event Messages

Hello All,

I've a System 800xA 5.1 Rev E. When I analyzed an process event/alarm list with data from Information Managament, I visualized events duplicate (some events were triplicate and quadruplicate).

I've checked the 800xA services configuration as Event Collector and Inform IT History and I didn't find configuration errors.

Thanks in advance for help. Regards.

Comments (0) New comment

Jean Michel Rank: 319

Asked 2 years ago

Answer this question Follow

Answers

I recollect seeing something similar in some release notes from Information Management.

Please ensure your IM software is up-to-date (RevE). The System Software Versions document on ABB Library/SolutionsBank have all the necessary details about versions, build numbers, etc. to properly identify your installed software's version.

I also recommend filing a support case with your regional ABB support center.

Comments (0) New comment