Problem in browsing PG2 graphic from 800xaGraphic Browser in SC Server
I am Using Smart Client system 2.2 rev c
I have configured the data provider node as well as smart client server node in different systems as per the installation guidelines.
But I am unable to browse the PG2 graphics from the 800xa graphic browser in SC server . Also in SC Supervision Manager @ Data provider node the "PG2 Data Provider" programme is toggling in Start & pending restart status.
Where as i am getting all the trends with live value.
the 800xA Base is 5.1-0
Is there any workarround to fix the issue !
You've run into similar problems that i had some time ago.
first of all look at attached compatibilty matrix - this could be one problem
if You have 800xA 5.1 - clean, than You will need different version of SC (2.2 RevA)
otherwise RevC needs a RU1 - becouse RevC had a couple of serious Bugs!
Also look into IIS configuration - and compare it with instructions from SC installation.
Sorry, don't have time for more detailed info.
I have the same poroblem with Smart Client version 2.2 version REVC Ru1, did you solve at the end?
Event viewer also show this error when you browse same graphics pages, trends are working correctly instead.
Faulting application PpcDpPG2Graphics.exe, version 188.8.131.52, time stamp 0x52e61f62, faulting module KERNEL32.dll, version 6.0.6002.18005, time stamp 0x49e037dd, exception code 0xe0434f4d, fault offset 0x0003fbae, process id 0x1e04, application start time 0x01d16e5be04ee080