License Assignment Editor Error
Hi,
Could you say me why I can't load the License Assignment Editor with IE in my customer system 800xA sv5.1 RevC ie 8 ?
I had this error in the web page. Before it worked ok.
Thank a lof for your help.
Answers
Hello,
Ensure you have not uninstalled and installed CLS again.
Try to check the xml file(LicenseFeatureAssignment.xml) is available in C:\\ Programs files/ABBlicenses/licenses
Try to restart the IIS and check again
Ok I try these recommandations
thanks
I've never witnessed this IIS error code before with 800xA: HTTP 403.9
I guess that something gets stuck in IIS; maybe a license request from some ABB software, maybe something else...
Microsoft's EULA for Windows for Workgroup limits the number of simultaneous clients to 10 (which is also echoed in 800xA terms & conditions). Too large workgroup?
I guess "Google IIS HTTP 403.9" is your best option apart from filing a regular support case with your regional ABB support center...
Hi,
Excatly, I think my customer opens more than 8 operator workplaces?
His license sla has the following feature:
FEATURE OPERATOR_WPL EBPAlm 5.0 1-Jan-00 8 EB74F85BD1F929588567 ""
but the CLSError.log indicated the errors:
TimeStamp,ErrorCode,LicenseGroup,Feature,Node/Application,MinVersion,MaxVersion
,OptionString,QuantityRequested,QuantityGranted
2016/01/04 08:20:58,0x8004ab81,800XA OPERATIONS,OPERATOR_WPL,AS1,5.0,0,,1,0
TimeStamp,ErrorCode,LicenseGroup,Feature,Node/Application,MinVersion,MaxVersion
,OptionString,QuantityRequested,QuantityGranted
2016/01/04 08:54:48,0x8004ab81,800XA OPERATIONS,OPERATOR_WPL,AS1,5.0,0,,1,0
On the other side, when he opened the license status viewer on AS1, everything is ok:
but on AS2, there is any license error:
what is wrong about the license ?
thanks for your help...
Hi,
i asked my customer just reboot As1 and as2
everything works well now.
No error occurs now
thanks for helps
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