question related to FBUS_PROFI_HART, where to get tool ?

Hello Stefan,

we met long time ago..

I have just posted a question related to FBUS_PROFI_HART and found this HERE:

9ARD197067, 800xA PROFIBUS & HART Device Management: PROFIBUS & HART Device License count is more than the actual number of devices

Q u e s t i o n: Where can I get the workaround tool mentioned in the answer to the case ?

Thank you

Regards Ingrid

ingridnett67 Rank: 4434

Asked 5 years ago

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Answers

I believe the tool is available to L3 support, but you must get a support case going.

I also believe the tool requires a time limited password and one will be crafted upon each request.

So, please contact your regional ABB support center and refer to the bulletin.

Stefan Stromqvist AKS expert

Rank: 1

Answered 5 years ago

This tool is part of post installation instruction when upgrading/updating. You do NOT need to contact support for getting this tool.

800xASuperUser Rank: 87

Answered 5 years ago