Client Error in Compact HMI
I have one Server and one client in the compact hmi system. I have connected the client with server using add client from Configuration wizard-->System Administration. I am facing a problem, operator workplace opens perfectly in SysAdmin user, but when I try to open in Operator user I am getting unable to connect message as attached below. Moreover, when I click a tab for opening a graphics page in operator workplace, I am getting the page as a pop up instead of a replacement of the graphic page on which the tab is present. Please help
Check for "Operator User" in user structure in Plant Explorer Workplace or in config wizard ,user.This user should be member of IndustrialITUser group(Everyone) and Operator group.
If not, add this user to above mentioned group and sync with windows uers.These settings you can do from User structure in Plant Explorer.
You can also try logover in Plant explorer workplace from SysAdmin to Operator user and check what is the message.
Let me know if still problem persists.
When using workgroup it is important that the local users & group configuration (usernames, passwords, group memberships, etc) is synchronized across all nodes.
Membership of the IndustrialITUser group is mandatory for all users of 800xA.
The local ABB License Client service must be running under the 800xA service account and be member of local Administrators and IndustrialITAdmin + IndustrialITUser groups.
It is recommended to let the automated system installer to take care of all these things as it can be quite complex to get all in place the first few times if you install manually.
Please don't hesitate to contact your regional ABB support center!
Regarding displays as popup windpw,It all depends on View class defined in the workplace layout.So it will allow only particular view class to open in that layout and others will open as pop up window.
For example if the view class for layout is "Graphic display" then the other view class (Faceplate,Alarm&Event List etc) display will open in seperate popup window.
So in above example it will only open Graphic Display aspecsts in the layout others will be a seperate popup window.
Let me know if this solves your problem.